Privacy Policy
Last updated: July 28, 2026
Overview
Wolfofbey provides online courses, student dashboards, ebooks, events, support tickets, community chat, and mobile app access. This Privacy Policy explains what information we collect, why we use it, and how you can contact us about your data.
Information We Collect
We collect information needed to create and operate your account, including your name, email address, phone number if provided, password login credentials, role, avatar, profile details, and account creation or update dates.
We collect learning activity such as your course enrollments, lesson completion status, video watch progress, last watched position, quiz/review activity, ebook access, and event attendance registrations.
We collect communication content you choose to submit, including support ticket subjects and messages, community or chat messages, attachments, uploaded files, application forms, proof screenshots, videos, content reports, block preferences, and other information you send to our team.
We collect technical and security data such as trusted device records, device label, browser or app user agent, IP address, login events, session/device tokens, Community Terms acceptance records, and push notification tokens when notifications are enabled.
How We Use Information
We use your information to provide course access, save lesson progress, manage ebooks and events, answer support tickets, run student community features, review applications, send account and course updates, improve platform reliability, prevent abuse, and protect student accounts.
We may also use aggregated or non-identifying information to understand platform usage, improve lessons and support workflows, and maintain service quality.
Mobile App And Notifications
If you use the Wolfofbey mobile app and choose to enable push notifications, we collect and store a device notification token so we can send useful updates such as course announcements, support replies, event reminders, and community activity. You can disable notifications from your device settings at any time.
Support Tickets, Chat, And Community
Messages you send in support tickets, chat, or community areas may be visible to Wolfofbey admins, support staff, and, where applicable, other students participating in the same community space. We use this content to provide support, moderate the platform, and improve the student experience.
You can report objectionable community content or users and block other users. Reports are visible to authorized moderators and may include the reported content, reporter, reported user, reason, review status, and moderation notes. Blocking hides that user's community content from your view.
Files And Uploads
Files you upload, such as proof screenshots, attachments, or application videos, are used only to review your request, provide support, or operate the relevant platform feature. Please avoid uploading sensitive financial, government ID, or private personal information unless it is specifically required and you have hidden unnecessary details.
Data Sharing
We do not sell your personal information. We may share limited information with service providers that help us operate the platform, such as hosting providers, email delivery services, Firebase or push notification providers, video/file storage providers, analytics or security tools, and payment or enrollment systems when applicable.
We may disclose information if required by law, to protect our rights, to investigate abuse or security incidents, or to enforce our platform terms.
Data Security
We use technical and organizational measures designed to protect your account, including password hashing, login/session controls, trusted device records, and access controls for admin features. No online service can guarantee perfect security, but we work to keep your information protected.
Data Retention
We keep information for as long as needed to provide the platform, maintain course records, answer support requests, comply with legal or transaction obligations, resolve disputes, and protect account security. Some records may be retained after account deletion when required for legal, security, financial, or legitimate business reasons.
Your Choices
You can update certain account information from your dashboard, manage blocked community members in Account Settings, and disable mobile notifications in your device settings. You can also contact us to request access, correction, or deletion of your personal information, subject to legal and operational limits.
Community Terms
Students must accept our Community Terms of Use before creating community posts, comments, messages, or media uploads.
Account Deletion
You can request account deletion from your dashboard account settings or by visiting our account deletion instructions page. After a deletion request, we will review and process the request while retaining records that we are required or permitted to keep for legal, security, transaction history, or abuse-prevention purposes.
Children
Wolfofbey is intended for students and users who are old enough to manage an online learning account. If you believe a child has provided personal information without appropriate permission, please contact us so we can review the account.
Changes To This Policy
We may update this Privacy Policy when our platform, app features, or legal requirements change. The updated date at the top of this page shows when the policy was last revised.
Contact
For privacy questions or data requests, contact us at security@wolfofbey.space.